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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dre Bo Jefferson

September 26, 2024

5  out of  5
rating by Dre Bo Jefferson
"I called and got all the information I needed. No fuss . No cuss."
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Sylvia Fetter

September 12, 2024

5  out of  5
rating by Sylvia Fetter
"Appreciate thatJillian called to see how we were faring under the watchful eye of the "watch evacuation" order of the recent Line Fire."
We responded:
"Sylvia, thank you so much for taking the time to leave a review. We truly appreciate your kind words. It means a lot to us that Gillian took the time to call and check on you during the Line Fire evacuation. Your safety and well-being are our top priorities, and we are grateful for the opportunity to provide support during challenging times. Once again, thank you for your feedback. Stay safe and take care. 🤗"
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Brad Castleman

September 11, 2024

5  out of  5
rating by Brad Castleman
"Serena at State Farm Insurance is first class. She listens and responds in a passionate calming voice. I highly recommend State Farm for your insurance needs."
We responded:
"Brad, thank you for sharing your positive experience with Serena. We're thrilled to hear that she provided excellent service by actively listening and responding with a passionate and calming demeanor. Your recommendation is greatly appreciated, and we look forward to continuing to meet your insurance needs. 😃"
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S Adler

September 11, 2024

4  out of  5
rating by S Adler
"The initiative to review our policy and present us with good options for our home owners insurance is something we have not experienced with an agent before. So glad we changed offices."
We responded:
"Thank you for taking the time to comment. We are happy you found value in reviewing your policies with us. We appreciate your business."
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kevin burns

September 10, 2024

5  out of  5
rating by kevin burns
"Gillian and the other staff have been helpful, informative and nice."
We responded:
"Kevin, we greatly appreciate your positive review and are delighted to hear that Gillian, and our staff have been helpful, informative, and nice during your interaction with us. Thank you for taking the time to share your experience. We appreciate your business! 😀"
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Scott Velliquette

September 6, 2024

5  out of  5
rating by Scott Velliquette
"Just spoke with Serena to help me navigate a payment and some on line stuff I needed help with. So nice to have a real person who can walk you through as needed."
We responded:
"Scott, thanks for your review! It's great to hear that Savannah was able to help you with your payment and online needs. Having a real person to guide you through the process is always a relief. We appreciate your feedback! 😊"
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Katie Koster

August 30, 2024

5  out of  5
rating by Katie Koster
"I have always had a pleasant experience working with Crystal, she is thorough and explains well in detail. I have stayed with State Farm over the years partly because of her exceptional customer service!"
We responded:
"Thank you for your positive feedback, Katie! We're delighted to hear that Crystal has consistently provided exceptional customer service and thorough explanations to you. We truly appreciate your business and the satisfaction you've experienced with State Farm over the years, thanks in part to Crystal's efforts. We'll make sure to pass along your kind words to her. If you have any further feedback or need assistance, feel free to reach out. 😃"
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Mikayla Castaneda

August 22, 2024

5  out of  5
rating by Mikayla Castaneda
"Crystal deserves 10stars, Very understanding and very sweet ! Thank you so much for helping me with insurance and health insurance!"
We responded:
"Mikayla, Thank you so much for your 5-star review! I'm thrilled to hear that Crystal provided excellent assistance with your insurance. We truly appreciate your kind words, and your satisfaction means a lot to us. If you need any further help or have any other questions, please feel free to reach out. Thanks again for choosing us! 😃"
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Randi Stuart

August 5, 2024

5  out of  5
rating by Randi Stuart
"This agency is also so helpful. Savannah quickly helped me adjust insurance on my old car and add a new car."
We responded:
"Randi, thank you for your review! We're glad to hear that Savannah was able to quickly help you adjust insurance for your old car and add coverage for your new car. We appreciate your feedback and are here to assist you with any future needs. 🙂"
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Christopher Estrella

July 30, 2024

5  out of  5
rating by Christopher Estrella
"Thank you, Cindy, for making the process of securing life insurance so easy and stress-free. After our appointment, I felt completely confident in my coverage and understood exactly what it entails. You showed me that understanding insurance doesn't require being an expert. Thank you for helping me ensure my family's protection."
We responded:
"Christopher, thank you for your kind words! I'm glad I could make securing life insurance easy and stress-free for you. It was a pleasure helping you understand your coverage and ensure your family's protection. 😊"
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Janelle Cyrus

July 19, 2024

5  out of  5
rating by Janelle Cyrus
"I love these ladies!!! They go above and beyond for people 🙏🏽 Cindy has been an expert in financial services and helped me set up my very first retirement account. Thank you Cindy for all of the advice over the years. 🤩"
We responded:
"Janelle, we love you too! 😍 Thank you for your amazing review! It's been a pleasure assisting you with your retirement account and providing financial advice over the years. We appreciate your trust and support. 😊"
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Manny Sanchez

July 10, 2024

5  out of  5
rating by Manny Sanchez
"If was very easy to get what I needed. The staff was extremely nice."
We responded:
"Manny, thank you for your positive review! We're glad you found what you needed easily and that our staff was extremely nice. "
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Sara M Castro

June 27, 2024

5  out of  5
rating by Sara M Castro
"Crystal was very helpful and professional and friendly."
We responded:
"Sara, thank you so much for your kind words and the 5-star review! We're thrilled to hear that Crystal provided you with excellent assistance. She takes pride in being professional and friendly, and we're glad that it made a positive impact on your experience. "
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Emily 122

June 17, 2024

5  out of  5
rating by Emily 122
"Cindy cabañas and her team are exceptional. Every time I call in Crystal always goes the extra mile to help me. Couldn’t be more happy with them."
We responded:
"Emily, thank you for your 5-star review! We're thrilled that you find our team exceptional, and Crystal's dedication to going the extra mile for you. Your happiness means a lot to us. If there's anything else we can do for you, please let us know. We appreciate your business!"
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manuel ortega

June 13, 2024

5  out of  5
rating by manuel ortega
"Savannah at State Farm very helpful took care of all my needs updated address and added vehicles to my account great experience very professional another happy customer"
We responded:
"Manuel, thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Savannah was able to assist you with updating your address and adding vehicles to your account. We strive to provide exceptional service and professionalism, so it's wonderful to know that you had a great experience. We truly appreciate your business and look forward to serving you again in the future."
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Jennifer Valdivia

June 12, 2024

1  out of  5
rating by Jennifer Valdivia
"Crystal is the worst manager an office can have. She is very rude and loves to give attitude. She is the most unprofessional person I have had to deal with."
We responded:
"Jennifer, we apologize for the negative experience you had with Crystal, our manager. We take your feedback seriously and will address the issue. We value open communication and professional conduct, and we are committed to providing excellent customer service. Thank you for bringing this to our attention."
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Jenn S

June 11, 2024

5  out of  5
rating by Jenn S
"Gillian Sisto represents all the good things about State Farm and humanity in general. She is an absolute all-star at what she does. We reported some issues we were having with claims and Gillian was kind, supportive and extremely helpful in addressing our needs and, unfortunately, our complaint. She followed up with us (rare right?!), treated us like her own family and helped us navigate a frustrating situation with ease when we felt helpless. She was able to get us in touch with the right person, who helped us and understood what we were going through. Not to mention, she also let our Agent Cindy know what was going on and she also assisted the situation. I mean how much better does it get? This is THE office if you want State Farm. Gillian Sisto is a class act, an asset to Cindy and to State Farm."
We responded:
"Jenn, thank you for your incredible 5-star review! We are thrilled to hear that Gillian Sisto provided you with exceptional service and addressed your needs with kindness and support. We truly appreciate your feedback and will make sure to pass on your appreciation to Gillian and our team. Thank you for choosing our office for your State Farm needs! "
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Cathy Feer

June 10, 2024

5  out of  5
rating by Cathy Feer
"I love working with Cindy and her team!!! They are the best :)"
We responded:
"Cathy, thank you for your review. We absolutely love working with you too! 😃"
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nick hogan

April 30, 2024

5  out of  5
rating by nick hogan
"very helpful!!"
We responded:
"Nick, thank you so much for your kind words and 5-star review! We're glad that we were able to provide you with helpful assistance."
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Maddy Caracciolo

April 25, 2024

5  out of  5
rating by Maddy Caracciolo
"I have been a client for 8 years. I have only good experiences. Gillian was very helpful. She called to check on me since the accident. They don’t treat like a client only, they make you feel like a friend."
We responded:
"Thank you for sharing your positive experience, Maddy! We're thrilled to hear that you've been with us for 8 years and that Gillian provided you with exceptional support. It's wonderful to know that our team goes above and beyond to make you feel like a friend, rather than just a client. We appreciate your continued trust and look forward to serving you in the future. 😊"
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Jen R

April 22, 2024

5  out of  5
rating by Jen R
"Always lovely to work with this office. The staff is knowledgeable and friendly. They are organized and go out of their way to make sure we are getting the best service and the best deal possible. They reach out to us often, so we stay on top of our policies and changes. They are quick to return phone calls and usually always able to be available for an appointment soon after requesting. I have enjoyed having Cindy and her staff as my State Farm agent for the last 15+ years. I have never been disappointed and never plan on changing insurance or agents!"
We responded:
"Jen, thank you for the wonderful review! We genuinely appreciate your kind words and are delighted to have had the opportunity to serve you as your State Farm agent for over 15 years. We look forward to continuing to provide you with exceptional service and support. 😊"
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Dave Halliday

April 20, 2024

5  out of  5
rating by Dave Halliday
"Spoke with Crystal today who helped me set up my new auto policy. She was professional, knowledgeable and took care of my needs quickly and the way I wanted my policy to be set up. I'd definitely recommend Crystal and State Farm to anyone hunting for insurance."
We responded:
"Dave, thank you for the review. We're delighted to hear that Crystal provided you with professional and knowledgeable service while setting up your auto policy. We truly appreciate your recommendation and are here to assist anyone in need of insurance. We're grateful to have you as a valued customer. "
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Ashley Sandoval

April 19, 2024

5  out of  5
rating by Ashley Sandoval
"Everyone in the office was so nice and professional. Savannah was kind and explained to me how the car insurance would work. Crystal helped me with life insurance and really knew what she was talking about. Answered all my questions and concerns. Overall such a wonderful and easy experience with this team!"
We responded:
"Ashley, thank you for taking the time to leave us a review. We're thrilled to hear that you had a wonderful and easy experience with our team. Savannah and Crystal are true gems, and we're lucky to have them. We're here not only for car insurance but also for any questions or concerns you may have about life insurance or any other needs. We appreciate your business!"
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david levine

April 5, 2024

5  out of  5
rating by david levine
"I'm very pleased with the follow-through I always receive! I have had the pleasure of working with Gillian, and her attention to follow through is excellent . I must also mention Savannah, as she too has been very thoughtful in conveying any concerns I may have enquired about.. Cindy must be proud to have such a friendly, patient and excellent team! David Levine"
We responded:
"David, thank you for your kind Google review! I'm delighted to hear that you're pleased with the follow-through you receive from our team. Gillian and Savannah are exceptional team members, and I'm proud to have such a friendly and excellent team. Your support means a lot to us!"
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Ed DeCosta

March 25, 2024

5  out of  5
rating by Ed DeCosta
"Cindy and her team are amazing Extremely friendly and helpful Just an absolute pleasure doing business with"
We responded:
"Thank you, Ed! We truly appreciate your kind words about Cindy and her team. It is always a pleasure serving you! 😉 "